BOOKING TERMS & CONDITIONS

COVID-19

Please follow the latest government updates to ensure you are adhering to the latest Covid-19 guidance on your visit.

At customers under the age of 16 will be required to check-in using track and trace.

Please bring a facemask with you unless you are exempt as currently face masks are required when not seated at a table and when moving around the building.

BOOKING AND PAYMENTS

Fees will apply for late cancellations (up to 24 hours before booking) and no-shows. 

Your table will be held for 15 minutes past your booking time, after which you will be charged and the table will be released. Late arrivals will not have additional time added to their reservation. If you need to cancel or amend you booking please do so a minimum of 24 hours in advance.

We will always try to accommodate seated bookings on as few tables as possible, but we may need to split your party across multiple tables. We will always try to seat your party as close together, however, this cannot always be guaranteed.

Larger groups may be required to pre-order.

We reserve the right to refuse or eject any guests who appear intoxicated, behaving inappropriately or dressed inappropriately. Right of admission is reserved and no refund or compensation will be given.

On rare occasions, we may need to move or amend your booking and will work closely with you to find the best solution. In the event we need to cancel your booking you will receive a full refund where applicable.

MENUS

Our menus are seasonal and change throughout the year. This may affect availability. Please check our menu page for the latest menus. Our team are happy to help advise if there are certain dishes you would like to try.

Please advise your server of any allergies or dietary requirements.

Certain menus are only available in specific areas of our venue.

AGE POLICY

Under 18’s are allowed in the restaurant until 9.30pm with responsible adults. They are  allowed in the main bars and Beer Garden until 9pm. Please ensure anyone lucky to look under 25 is carrying a valid form of ID. We accept valid passports or UK driving licence.

DRESS-CODE

 Right of admission reserved.

WET WEATHER POLICY

Our Beer Garden has a retractable roof and has limited heaters so please dress for the weather. Should the weather be poor on the day of your booking, we do our best to move you inside however this cannot be guaranteed.